Terms of Service

Within this policy, access to this store and completion of a purchase are subject to these Terms plus the Refund, Shipping, Privacy, Payment, Contact, About, and FAQ pages. Customers are responsible for legal use and truthful billing, shipping, order, and contact data.

As a practical matter, united States delivery is the sole shipping option. It is free at the standard level, includes tracking, and normally consists of 1-2 business days of processing plus 4-6 estimated business days in transit after dispatch.

To make the process transparent, returns without cause and exchanges are available within 30 days after receipt. We cover shipping on approved no-reason and quality-problem returns, and the original payment account generally receives an approved refund in 5-10 business days. Custom-made, clearance/Final Sale, gift-card, and opened intimate or hygiene-sensitive purchases fall outside the no-reason option, while consumer remedies for damage, defects, incorrect delivery, and missing goods continue.

For a clear pre-purchase understanding, an unshipped purchase may be cancelled, whereas a shipped purchase follows the Refund Policy. Checkout uses USD and assesses taxes as the law requires. We may refuse an order affected by fraud, illegality, lack of authorization, or a material pricing error.

Questions about these Terms: support@touchlandstudio.shop, 512-534-4479, or 233 Sundown Ln, Lincolnton, North Carolina, 28092, United States; support is available Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: touchland
Contact email: support@touchlandstudio.shop
Phone: 512-534-4479
Physical address: 233 Sundown Ln, Lincolnton, North Carolina, 28092, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)